Ethics
Foreword
We aim to become a clean and transparent company that fulfills its corporate social responsibilities, gaining continuous trust from customers, employees, and society as a whole. To achieve this, all employees must act according to the company’s vision and policies, adhering to ethical codes of conduct and decision-making criteria. Accordingly, employees must fully understand and faithfully comply with company policies, rules, and regulations related to their duties.
Purpose
These ethical management guidelines are established to enhance corporate competitiveness and promote fair trade practices. The ultimate goal is to build a trustworthy and competitive company that earns the confidence of both business partners and employees.
Main Text
Chapter 1: Responsibilities and Duties to Customers
We always respect customer opinions and strive to provide the highest quality services and sincere information to gain trust from all customers.
1. Respect for Customers
1. Always listen to customer feedback, keep promises, and prioritize customer satisfaction in every decision and action.
2. Provide the best quality and service to customers, avoiding any dissatisfaction due to insincere service.
3. Handle customer complaints and service requests fairly, promptly, and accurately.
2. Provide the best quality and service to customers, avoiding any dissatisfaction due to insincere service.
3. Handle customer complaints and service requests fairly, promptly, and accurately.
2. Sincere Information Provision
Only truthful information is provided to customers; no false or misleading information shall be given.
Chapter 2: Fair Business Practices
We comply with relevant laws in all business operations and follow responsibilities and authority appropriately to secure a competitive edge through fair practices.
1. Compliance with Laws
Adhere to all applicable regulations in both domestic and international business activities and respect local trade customs.
2. Securing Fair Competitive Advantage
1. Respect market economy rules based on the principle of free competition, earning customer trust through quality products and services.
2. Compete fairly based on capability, and do not infringe on competitors’ rights or unfairly exploit their weaknesses.
2. Compete fairly based on capability, and do not infringe on competitors’ rights or unfairly exploit their weaknesses.
Chapter 3: Fair Purchasing Ethics
All transactions must ensure equal participation opportunities and be based on free competition principles. Fair and transparent transactions help establish mutual trust and cooperation.
1. Prohibition of Receiving Improper Benefits
Do not accept any excessive gifts, entertainment, or hospitality from stakeholders.
2. Prohibition of Transferring Entertainment Costs
Do not invite vendors to company entertainment or social gatherings with the expectation that they will bear costs or reimburse expenses.
3. Prohibition of Providing Manpower/Equipment to Vendors
Do not support vendors with company personnel or equipment for private or personal gain.
4. Prohibition of Overpriced Purchasing
Do not cause financial damage to the company by bypassing due procedures such as market research or competitive bidding and purchasing products at unreasonably high prices.
5. Prohibition of Unfair Influence in Purchasing
Do not engage in behavior that unjustly benefits or disadvantages specific vendors for personal gain.
6. Prohibition of Financial Transactions with Vendors
Do not engage in personal financial transactions (e.g., loans, guarantees) with vendors, unless strictly for company purposes.
Chapter 4: Duties in Business Execution
1. Faithful Performance of Duties
1. Perform all assigned tasks with sincerity in accordance with the company’s vision and policy.
2. Understand and strictly follow all relevant company policies and rules in job performance.
3. Provide accurate and honest reports when required.
2. Understand and strictly follow all relevant company policies and rules in job performance.
3. Provide accurate and honest reports when required.
2. Code of Conduct to Maintain Dignity
1. Act ethically and responsibly, avoiding harm to the company or colleagues.
2. Do not spread rumors or create distrust within the organization.
3. Do not slander or defame others.
4. Do not engage in gambling or immoral behavior in the workplace.
5. Do not commit sexual harassment, including inappropriate language or physical contact.
2. Do not spread rumors or create distrust within the organization.
3. Do not slander or defame others.
4. Do not engage in gambling or immoral behavior in the workplace.
5. Do not commit sexual harassment, including inappropriate language or physical contact.
3. Proper Hierarchical Relationships
1. Recognize that superiors, subordinates, and colleagues are like family and maintain mutual trust through proper relationships.
2. Follow your superior's orders faithfully unless they are inappropriate, in which case take necessary actions to correct them.
3. Do not pressure subordinates to deal with specific vendors.
4. Do not demand gifts or entertainment from subordinates.
5. Do not use your position to demand loans or guarantees from subordinates.
6. Do not exchange gifts among employees during holidays such as Lunar New Year or Chuseok.
2. Follow your superior's orders faithfully unless they are inappropriate, in which case take necessary actions to correct them.
3. Do not pressure subordinates to deal with specific vendors.
4. Do not demand gifts or entertainment from subordinates.
5. Do not use your position to demand loans or guarantees from subordinates.
6. Do not exchange gifts among employees during holidays such as Lunar New Year or Chuseok.
4. Protection of Company Assets
1. Immediately report and take appropriate action when discovering events that may cause significant damage to company assets.
2. Keep company information confidential and obtain prior approval before disclosing any company-related information.
2. Keep company information confidential and obtain prior approval before disclosing any company-related information.
5. Prohibition of Personal Use of Work-Related Information
1. Do not provide internal data (e.g., business, bids, software) to outsiders or damage the company’s reputation.
2. Do not use insider information for personal or third-party gain.
2. Do not use insider information for personal or third-party gain.
6. Strict Separation of Public and Private Matters
1. Do not engage in private businesses or offer services for compensation that hinder company work.
2. Do not favor or unfairly evaluate vendors run by relatives or acquaintances.
3. Do not use company assets for personal purposes.
2. Do not favor or unfairly evaluate vendors run by relatives or acquaintances.
3. Do not use company assets for personal purposes.
7. Health and Safety
Take appropriate actions to ensure employee health and safety in the workplace.
Addendum
These Ethical Management Implementation Guidelines are effective as of January 1, 2007.